August 13, 2022

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Yodel blames “community issues” for disruptions

yodel-delivery-van

A Yodel supply truck is delivering items.

Picture: Getty

Supply firm Yodel is experiencing service delays due to what it describes as “community points” affecting customer support and parcel monitoring.

“Yodel skilled a community concern that brought on some disruption. We’re servicing clients however monitoring is presently impacted,” a Yodel spokesperson instructed ZDNet.

They add.

There’s presently no phrase on what is expounded to “community issues”.

“Yodel sincerely apologizes to their clients and their clients for any disruption this concern could trigger and reassures them that the crew is working across the clock to resolve this concern.” the spokesman added.

Craft beer retailer Beer Hawk makes use of Yodel for supply supply and is likely one of the clients affected by the incident. “Yodel is presently experiencing service delays as a consequence of system-wide outages,” Beer Hawk websitesaid the problems had affected their deliveries since at the least Monday.

Clients took to social media to complain about Yodel’s lack of supply or the power to trace packages inside days. Guests to the Yodel web site encountered a banner, blaming “technical issues” for service issues.

“We’re presently experiencing some technical points, and consequently, our Buyer Service crew is presently unavailable. Parcel monitoring can also be not obtainable through our monitoring web page and Yodel app. I’m working to get these points resolved as shortly as attainable. Thanks on your endurance,” the banner stated.

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